Technical Support
Service Mission
To offer : top-ranking technologies, products and services for the customers.
Service Items
1. Providing training and consulting in product technical performance and technical standard for customers.
2. Assisting customers to design a system with the chips, and providing help in design reference and applied software.
3. Providing device documentations, demo board, development board, and other software and hardware to assist system test.
4. Help to locate and solve system-level troubles on site for customers.
5. Handling and tracing all complaints and feedback.
Service Types
1. Customer reception
2. On-site service
3. Service offered through website e-mail and hotline
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